Let’s be clear.

This is not a BA role where you sit back and document.

This is a hands-on, business-facing role where you work directly with underwriters, shape a live product, and drive real delivery.

Ingenio is supporting a major insurance transformation programme, and we’re hiring a Senior Business Analyst to take ownership of policy migration, product evolution, and system integration.

What you’ll be doing

• Work directly with underwriters (your key stakeholders)
• Turn real business needs into clear, structured JIRA user stories
• Drive policy migration (7,000 policies) from legacy to new platform
• Own data mapping across systems (critical to success)
• Define and manage SIT & UAT
• Support integrations across Salesforce, reporting, and core systems
• Work closely with a tight delivery team to get things done

Must-Have (Non-Negotiable)

• General Insurance experience
• Strong Business Analysis fundamentals
• Proven experience in system migration & data mapping
• Excellent JIRA / user story writing
• Confidence working directly with business stakeholders
• Understanding of APIs / system integrations

If you’re a Business Analyst from General Insurance who enjoys complexity, ownership, and working close to the business, this is worth a conversation.