Role: Sales Development Representative / Business Development Representative

Location: Hybrid - 4 days office, Oxford Park

Salary: Up to £30K double OTE

2 Stage Interview process

We are thrilled to be working with an AI first audio enhancement for better communications is harnessing the science of sound, dramatically improving how people experience audio across all digital platforms. Since launching in 2018, has developed a suite of patented products that leverage decades of research into the effects of sound on the brain, prioritising focus, productivity, and wellness for all.

What you'll do:

• Find and Qualify Leads – Identify potential customers and ensure they are a good fit for the company’s products.
• Keep Track of Sales – Update and manage customer information and sales progress in the system.
• Work with the Team – Coordinate with sales and marketing to reach the right customers through emails and campaigns.
• Build a Customer List – Create and maintain a database of potential clients to keep sales opportunities flowing.

Mandatory requirements:

• 1-3 years of sales experience or a strong passion for starting a sales career.
• Experience in a SaaS company or knowledge of audio AI is a plus.
• Comfortable handling inbound leads and reaching out to potential customers.
• Familiar with tools like HubSpot, LinkedIn Sales Navigator, and email campaigns.
• Able to build target lists and identify the best sales opportunities.

If this sounds like your next role then send us a message or click apply today or reach out to marie@ingenio-global.com

Title: Account Executive

Location: Glasgow (2-3x a week)

Budget: £50k basic salary, double OTE

Process: 3 Stage interview

Ingenio is partnering with a UK based SaaS business whose innovative thinking is disrupting the market. The organisation has been in rapid growth mode since inception and continues to grow from strength to strength. Be part of the next step and help shape the future of this exciting consultancy.

What you will do:

• Proactively generate leads through cold calling, emails, and networking to create qualified sales opportunities.
• Build and maintain a strong sales pipeline using CRM tools and accurate forecasting.
• Understand customer needs, apply sales methodologies, and engage multiple stakeholders in a complex sales cycle.
• Stay informed about market trends, competitors, and develop expertise in the SaaS platform.
• Meet and exceed revenue targets through effective prospecting, lead generation, and sales execution.

Ideal Candidate:

• Minimum 3 years’ experience in a quota carrying role selling software AND services to midmarket & enterprise businesses – target ERP/CRM solution sales folks
• Experience selling to finance (CFO/FD/Operations Leaders) decision makers
• Demonstrate experience working on own/within a small team and being a self-starter

If this sounds like you, click apply today!

We help our customers digitally transform their business, securely. We help them deliver change that empowers their employees, delights their customers and prepares them for the future. Our data-driven consultancy, AI-powered technology solutions and ongoing managed services delivered in the cloud helps our customers protect their business from cyber-attacks, enables operational efficiencies, and deliver an outstanding experience for their customers.

SCOPE OF RESPONSIBILITIES

Person Specification

Technical Profile

• Significant experience in Project Management
• Demonstrated ability to deliver complex projects to budget
• Experience working with Telephony based Projects (Avaya Red/Blue)
• Experience in PM Methodologies, Prince2, Agile & APMP

Traits and Behaviours

• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners, and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business

Personal Attributes/Skills

• Excellent customer service and communication skills

• Customer focused, proactive, collaborative, can do approach with the ability to influence at all levels
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• A versatile learner with a strong commitment to personal development
• Good planning and organising skills with a high level of attention to detail
• Strong problem solver, able to collect and analyse information to make informed decisions and Lessons Learned recommendations

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.

Job title: Project Coordinator (PC)

Reports to: Project Coordination Team Lead

About FourNet:

We work with some of the most secure, critical, and commercially driven organisations in the UK, including government departments and agencies, energy companies, emergency services and local authorities. FourNet is an ethical and socially responsible business, committed to maximising our positive environmental and community impacts and championing transparency in all our business operations and ensuring the best possible outcomes for our customers.

Description of the Role:

The Project Coordinator (PC) is responsible for managing customer-facing and internal delivery projects, ensuring effective support for the Project Management Office (PMO).

This includes driving projects through all phases: Initiation, Planning and Design, Build and Test, User Acceptance Testing (UAT), and Service Transition, following FourNet’s project management framework.

The PC will establish strong working relationships with internal and external stakeholders, ensuring projects are delivered within budget, on time, and with commercial governance in place.

Collaboration with cross-functional teams such as technical engineers, sales, finance, and commercial teams is essential. Exceptional organizational skills, keen attention to detail, and clear communication are key to success in this role.

Key Responsibilities:

Project Management and Communication

• Host and lead all project-related communications.
• Manage project documentation, including:
  • Scope of Works (SoW)
  • Project Plans
  • Risk Logs
  • Action Logs
  • Lessons Learned Logs

Planning and Execution

• Coordinate testing and migration activities
• Oversee resource management and project scheduling
• Create and maintain project audit reports
• Proactively manage risks and implement mitigation strategies

Service Delivery and Customer Focus

• Ensure seamless project transitions into service
• Maintain high levels of customer satisfaction through efficient project delivery

Person Specification

Mandatory

• Strong customer service, organisational and strategic planning skills
• Experience or knowledge of working within the recognised project methodologies such as PRINCE, APM, Agile, Waterfall, ITIL
• Experience of managing project stakeholders, customer, FourNet and 3rd parties
• Excellent communication skills – both written and oral
• Evidence of strong customer focus and passion for delivering service excellence
• A can-do attitude
• Ability to meet strict deadlines.
• Positive attitude when working under pressure.
• Strong team-worker

Desirable

• Understanding of basic networking concepts and IT software principles (LAN, WAN, CCaaS, SaaS, PaaS, Licensing, Network connectivity)
• Experience with gathering technical and non-technical requirements

Traits and Behaviours

• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Collaborating co-operatively with colleagues, customers, partners, and suppliers. Gains support from others. Relationship driven and ‘human’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business

Personal Attributes/Skills

• Communication - Communicates clearly and concisely in the most appropriate way. Listens to others and uses appropriate questioning skills. Communicates effectively both face to face and on the telephone. Can structure information clearly in written form.
• Interpersonal Skills - Collaborates with others to achieve a common goal. Is supportive and flexible and shows empathy and understanding. Can influence and persuade others and is able to give and take constructive feedback. Works as part of a team.
• Personal Effectiveness Displays a disciplined and positive approach, persevering when faced with obstacles. Displays self-motivation, initiative, and commitment, and takes responsibility and ownership for their actions. Displays self-confidence and presents his or herself in a professional manner.
• Resource Management - Identifies and plans resources efficiently and to the standards agreed. Sets a clear direction and work plan and anticipates potential problems and makes contingency plans. Understands and respects resource limitations.
• Business Awareness - Is aware of current company direction and priorities. Keeping abreast of developments in the marketplace, technology, and product range. Is aware of company, departmental and team objectives. Can identify key customers. Understands and observes company standards.
• Decision Making Has the ability and willingness to make effective decisions. Seeks the relevant information from all sources and adopts a logical process to analyse and evaluate information before deciding. Takes ownership of decisions made.
• Innovation and Creativity - Shows a willingness to take a different approach and contribute ideas. Identifies different ways of doing things and is open minded and prepared to build on existing methods and approaches. Can put new ideas into practice.
• Problem Solving - Collects and analyses relevant information. Can locate the problem and can determine and remove the cause. Can rectify the problem and check the result.

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken.

You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.

Job description approved by: ________________________ Date: _________

SCOPE OF RESPONSIBILITIES

Person Specification

Technical Profile

• 3+ Years experience in leading a OSC
• ITIL Foundation required
• Experienced within ITIL Methodology including, Incident Management, Major Incident Management, Problem Management & Change Management
• Knowledge of CX-One, Avaya and Infrastructure Products desired but not require
• Previous experience with Salesforce desired but not required
• Strong customer service and organisational skills
• Experience producing detailed reports and written documents
• Experience using Microsoft applications, Word, Powerpoint, Excel etc.

Traits and Behaviours

• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners, and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business

Personal Attributes/Skills

• Excellent customer service and communication skills, able to build strong relationships

• Customer focused, proactive, collaborative, can do approach
• Strong commercial acumen
• A versatile learner with a strong commitment to professional development
• Good planning and organising skills with a high level of attention to detail and ability to meet strict deadlines

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.