Role: Backend API Developer, minimum 6-month contract

Salary: €650 per day

Location: Remote with an ASAP start.

Time zone: PTC

We have an INCREDIBLE Contract opportunity for an enthusiastic engineer to assist with the implementation of Contact Centre as a Service solution. This individual will partner closely with the Technical Architect, Engineering, Business Analysts, Quality Assurance and other cross-functional program team members.

Requirement:

• 5+ years of relevant engineering work experience
• Worked successfully with cross-functional partners including Product Managers, Data Scientists, Designers, and Content Writers in setting strategy and executing on it
• Proficient in Java or Kotlin
• Experience with production monitoring with tools such as Datadog and Pagerduty for automated issue detection and alerting"setup. Develop and maintain integration and API solutions
• Design, create and/or troubleshoot REST APIs
• Experience with implementing complex solutions involving Web Services, SOA
• Ability to develop, maintain and support complex Contact Centre requirements
• Familiarity with implementation and release management
• Experience with Software Development Lifecycles for code deployments and experience working with git repositories.
• Expertise troubleshooting issues, identifying root cause, mitigating the root cause, and adding setting up safeguards to prevent future issues
• Ability to communicate with non-technical business clients to clarify functional requirements

Nice To Haves

• Ruby language proficiency
• Experience in Docker, Kubernetes, AWS
• Experience in API Implementation using Thrift IDL
• Experience with Genesys PureCloud, or other Genesys products
• Strong experience in Genesys solutions and its products and technologies like Blackchair Experience with building custom integration with Salesforce
• Experience with integration with Bot solutions

If you are interested to learn more about this opportunity, click Apply or contact me at: jason@ingenio-global.com

Job Type: Contract