Job Description

Job Title: Head of Professional Services
Start date: ASAP
Type: Permanent
Location: Manchester/Derby (Hybrid 3 Days onsite)
Salary: £100K + Benefits

Company Overview:

Our client a leading organisation in the technology sector that specialise in digital transformation, cybersecurity & Customer experience solutions are currently looking to hire a Head of Professional Services that will lead teams delivering customer projects, including Project Managers, Project Coordinators, Project Engineers, and Technical Support Engineers. These teams support their evolving portfolio, ensuring a customer-centric approach.

You will collaborate with the Operational Leadership Team to drive continuous improvement, enhancing efficiency, productivity, and service levels.

Requirements:

They are looking for an experienced leader with a background in managing teams delivering customer projects in SaaS, IT, or Communications. This role is ideal if you:

• Thrive under pressure, demonstrating self-motivation and resilience.
• Bring creativity to developing new service offerings and enhancing existing ones.
• Possess strong commercial awareness, aligning services with strategic business goals.
• Hold a degree-level qualification.
• Have CMI or an equivalent management qualification.

On Offer:

• Competitive Salary
• Access to salary sacrifice cycle-to-work and EV-car schemes
• Enhanced pension
• Enhanced parental leave
• Health cash-back plans and EAPs
• Regular social events and company gatherings

Why Join?

• Work on cutting-edge projects that impact critical UK infrastructure
• A dynamic, fast-paced environment with opportunities for professional growth
• Hybrid work model and competitive salary package

If you are looking to take the next step as Head of Professional Services, apply now!