Role: Customer Success Manager

Location: Dublin– Hybrid

Salary: €55K

Ingenio is delighted to be working with an exciting and award-winning Dublin-based SaaS company looking to build out its Customer Success team.

Our client has created a SaaS platform that allows for a scalable and collaborative way of performing and adjudicating online assessments.

What you will do:

• You will own a portfolio of key customer accounts and drive retention and business outcomes
• Develop and enact each customer's customised plan for onboarding, expansion, and renewal aims
• Advocate for customers to ensure they are getting full functionality from the platform
• Drive change for customers via active monitoring of accounts

Who are you?

• Minimum of 3 Years in a Customer Success Manager position
• 3 years’ experience with SaaS
• Experience in maintaining a large book of business
• Successful track record creating, implementing, and maintaining processes
• Passionate about giving the best and most helpful advice and guidance to customers
• Excellent presentation, organizational, and communication skills

Role: Sales Consultant

Location: Dublin (Once a week)

Salary: €55-60K + Double OTE

Working with one of Ireland's top start-ups of the last few years isn't something that is suited to everyone. I am currently representing a regular in the annual Deloitte top 50 in Ireland over the last few years. The company has been a pioneer in the education SaaS space with a number of awards and recognised as a trendsetter whose success was propelled during the Covid epidemic.

The sales team has taken a change in direction in the last 6 months moving from an inbound to an outbound focus to generate revenue. This team started by bringing in a highly recognised industry leader who comes from a background in success, leading, and developing talent.

You will target the enterprise market and will be responsible for the full sales cycle from lead generation, running demos, closing business, and also submitting RFPs. The ideal candidate will come from a SaaS background selling into the enterprise market but also are open to considering high performers in the mid-market.

Responsibilities:

• Own and manage a portfolio of sales opportunities with an associated revenue target
• Develop and build the pipeline in line with the sales plan and strategy
• Identify and close commercial opportunities with the prospects in your pipeline, through continued nurturing and relationship building.
• Lead suitable tendering processes and work closely with colleagues across the team, in particular Pre-Sales Enterprise Consultants, to prepare proposals and deliver high-quality submissions to our customers
• Bring deals to a close in a timely manner consistent with sales quota achievement ensuring all details are captured on the CRM

Requirements:

• Proven experience over-achieving quota in an enterprise SaaS sales role
• Experience working in the EduTech enterprise market is highly desirable but not required
• Must have full sales cycle experience managing everything from self-generation to closing business
• Ability to win and manage RFPs
• Driven, highly motivated, and a fantastic communicator
• Ability to juggle several different opportunities well and maintain close relationships with prospects

Madrid Sales Consultant Wanted!

Passionate about sales? Love tech? Join my client as a Sales Consultant in Madrid and revolutionize IT automation services!

The Company:

My client are transforming businesses through cutting-edge IT automation services. Join their Madrid team and be part of their unmatched success!

Your Mission:

As a Sales Consultant, you'll drive their growth in Madrid. Unleash your charm, showcase our solutions, and seal deals like a pro. Connect with decision-makers, understand their needs, and provide tailored recommendations.

What You'll Do:

• Hunt new business opportunities and network like a pro.
• Stay ahead with market research and trends.
• Nurture leads and organize using our CRM system.
• Deliver captivating presentations and demos.
• Ensure seamless implementation and customer satisfaction.
• Crush targets, negotiate contracts, and celebrate your wins.

What You'll Bring:

• Proven B2B sales experience, in the tech automation space
• Native Spanish speaker.
• Fearless drive to conquer targets and make your mark.
• Consultation skills to tailor solutions like a pro.
• Excellent communication and relationship-building abilities.
• Self-motivation, resilience, and hunger for success.

Role: German Speaking Account Executive

Location: Dublin

Salary: €96-105k

Bonus: €64-70K OTE

I am delighted to be working with my client who are a Series B funded Cyber Security SaaS company. They are now looking to add a new Account Executive to their team based in Dublin.

Responsibilities:

• Manage the entire sales cycle from finding a client to securing a deal
• Hunt and generate fresh leads to maintain a full sales pipeline
• Drive growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business
• Perform product demos using web tools to prospective customers
• Maintain a focus on agreed strategic clients within the enterprise market

Requirements:

• Minimum of 3 years closing experience within the SaaS space
• Fluent German speaker
• Consistently overachieving quotas in your current and previous roles
• The ability to work autonomously and the ability to make an impact in the business
• Someone who is highly driven, success orientated and highly financially motivated

Role: Business Development Representative

Location: Dublin - This is an onsite role

Salary: €50- 60k base + 25K OTE

I am delighted to be working with my client who are a Series B funded Cyber Security SaaS company. They are now looking to add a new BDR to their team based in Dublin.

What you will do:

• Calling, emailing, and speaking with potential clients on a purely outbound basis.
• Booking and scheduling qualified meetings for our sales team to attend
• Managing and updating the CRM
• Updating and managing social media channels

Who are you:

• 12+ months of experience in an outbound BDR role within a SaaS organisation
• Proven results in exceeding targets
• Fluent in French (this will be tested)
• Clear drive and desire to learn
• Excellent communicator in both spoken and written English and French

Role: Customer Success Manager

Location: Dublin - This is an onsite role

Salary: €59-73K basic, €14k OTE

Ingenio is proud to be representing an amazing Series B funded SaaS organisation headquartered in Dublin who have a market-leading Cyber Security platform..

They are now looking to add an experienced Customer Success Manager to their team in Dublin to support significant growth in German clients.

Responsibilities:

• You will own a portfolio of key customer accounts and drive retention and business outcomes
• Develop and enact each customer's customised plan for onboarding, expansion, and renewal aims
• Help to create and utilise customer success processes and roadmaps
• Advocate for customers to ensure they are getting full functionality from the platform
• Drive change for customers via active monitoring of accounts

Qualifications:

• Minimum of 3 Years in a Customer Success Manager position
• 3 years’ experience with SaaS
• Experienced in managing a large volume of accounts
• Proficient in onboarding, demos and business review meetings
• You must speak French
• Successful track record creating, implementing, and maintaining processes
• Passionate about giving the best and most helpful advice and guidance to customers
• Excellent presentation, organizational, and communication skills

Role: Sales Manager

Location: Dublin - This is an onsite role

Salary: €125-147K basic, €83-95K OTE

Ingenio is proud to be representing an amazing Series B funded SaaS organisation headquartered in Dublin who have a market leading Cyber Security platform..

They are now looking to add an experienced Sales Manager to their team in Dublin to support a significant growth in sales across EMEA.

The Role:

• You will report directly to the Director of Sales
• You are responsible for the development and management of a team of quota carrying salespeople
• Each salesperson is responsible for maintaining high activity levels, daily prospecting, pipeline growth, prospect qualification, and delivering on assigned monthly/quarterly sales revenue targets
• In this role, you are responsible for the sales team leadership, execution, and revenue goal achievement
• Continued coaching and development of team members including but not limited to 121's and personal development plans

The Person:

• Highly experienced in the SaaS space and a continued over achiever in role
• Experience in the Cyber Security sector would be advantageous
• Experience in managing teams in two geographies
• Proven experience in leadership and management of between 5-8 salespeople
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work

Role: Sales Development Representative

Location: London - 3 days a week

Salary: £40k Base + £10k OTE

Do you have 6-12 months in SaaS as an SDR and now you want to join one of the most innovative SaaS start-ups in the world?

Do you want to be part of an exciting team based in Central London?

You're hungry to succeed and able to consistently overachieve targets?

I am happy to say I have the role for you. My client are of the most exciting SaaS start-ups in the world and last year got $100m in Series C funding. Now they want to add a quota-busting SDR to the team in London.

If you tick the following boxes then apply via LinkedIn or email me at james.johnson@ingenio-global.com and we can arrange a call.

Qualifications

• At least 6-12 months experience in an SDR role within SaaS
• Provable experience of overachieving targets in an SDR role
• Bachelor's degree in Business or a related field
• Excellent written and verbal communication skills

Customer Success Manager - Dublin

Drive Customer Success. Shape Success Stories. Join our client in Dublin!

Layoffs. They’re everywhere throughout Silicon Valley. While it seems like every company is cutting, some industries are on an upward swing, including cybersecurity

Are you passionate about turning customers into raving fans? Are you a natural problem solver with an innate ability to build strong relationships? We have an exciting opportunity for a Customer Success Manager to join our clients team in Dublin and play a key role in revolutionizing customer engagement.

As a Customer Success Manager, you'll be the driving force behind their customers' success. Your mission? To ensure their satisfaction, unlock their full potential, and cultivate lasting partnerships. Collaborating with cross-functional teams, you'll champion customer needs, advocate for enhancements, and fuel product innovation.

Requirements:

• 2+ years of customer success or account management experience, preferably in SaaS.
• Native German speaker
• Stellar communication and relationship-building skills.
• Proven track record of managing and growing SMB or Mid-Market level customer portfolios.
• Self-motivated, results-driven, and proactive.

Why Join Us:

• Make your mark in an innovative company shaping the future of Cyber Security.
• Work with diverse clients across various industries, fueling your professional growth.
• Join a collaborative, inclusive work environment that values creativity and initiative.
• Competitive salary, equity and benefits package
• Conveniently located in Dublin with excellent amenities and transportation links.

Position: French Speaking Project Manager

Role: Remote Ireland, with occasional travel overseas and to the local office in Dublin

Location: Ireland (Dublin)

Salary: 80-90K Basic

Ingenio are currently partnered with a fast-growing software company, specializing in providing cutting-edge solutions for businesses. Their product suite includes ERP, payments, and CRM platforms.

We are looking for a French-speaking Project Manager to join our team in Dublin to help manage and deliver these solutions to our French-speaking clients.

Job Description:

As a French Speaking Project Manager, you will be responsible for the successful implementation of our ERP/Payments and CRM platform solutions for our French-speaking clients. Your main responsibilities will include:

• Project planning and management: You will be responsible for creating and managing project plans, timelines, and budgets, ensuring that all projects are delivered on time, within budget, and to the highest quality.
• Client management: You will be the main point of contact for our French-speaking clients, managing relationships, and providing regular updates on project progress.
• Team management: You will be responsible for managing a team of developers and ensuring that all team members are working towards the project's objectives.
• Solution implementation: You will be responsible for the successful implementation of our ERP/Payments and CRM platform solutions, working closely with our technical team to ensure that all technical requirements are met.
• Quality assurance: You will be responsible for ensuring that all deliverables meet our high-quality standards and that all solutions are thoroughly tested before deployment.

Requirements:

• Fluency in French and English is essential for this role.
• Previous experience as a project manager, preferably within the ERP/Payments and CRM platform space.
• Proven experience managing complex projects from start to finish.
• Strong communication and relationship management skills.
• Excellent team management skills, with the ability to motivate and lead a team.
• Strong problem-solving skills and attention to detail.
• Experience working with Agile methodologies.
• Ability to work independently and take ownership of projects.
• Flexibility to travel to client sites as required.

If you meet the requirements for this role and are passionate about delivering high-quality solutions to clients, we would love to hear from you. Please submit your CV to be considered for this exciting opportunity: jason@ingenio-global.com