Job Description

What happens when cutting-edge technology, global scale, and real-world impact come together?

You get one of the fastest-growing players in digital identity and fraud prevention! And right now, they’re hiring a Senior Customer Success Manager to help drive their next stage of growth across EMEA.

This is not a “traditional” CSM role.

This is a strategic, revenue-driving position where you’ll partner with some of the world’s most recognisable enterprise brands, helping them scale securely, reduce fraud, and navigate the evolving digital landscape.

You’ll own a portfolio of high-value enterprise customers, lead executive-level conversations, uncover growth opportunities, and become a trusted advisor across complex, multi-stakeholder environments. From expansion opportunities to strategic roadmap discussions, you’ll sit at the centre of commercial success and long-term customer impact.

And the timing couldn’t be better! The business is continuing to scale globally, investing heavily in innovation, and building a best-in-class customer function alongside some of the strongest talent in the industry.

If you enjoy working in high-growth SaaS environments where commercial thinking, customer strategy, and relationship management all come together — this is the kind of role that can genuinely elevate your career.

What they're looking for:

• Enterprise Customer Success Management experience
• Industry experience in fintech, payments, regtech, or compliance
• Exposure to KYC/KYB, identity, or fraud solutions

Why Join?

• Base salary up to €100K
• OTE €130K–€135K
• Hybrid setup (3 days onsite in Dublin)
• Work with globally recognised enterprise customers
• Join a business shaping the future of digital trust and identity verification

If you’re looking for more ownership, more strategic influence, and the opportunity to join a company making serious moves in the market, this is worth a conversation!