Title - Technical Support Engineer - Contract (Field-Based)

Contract Duration - 6 months

Day Rate - Up to €500 per day & company car/van

Location - Leinster-based, nationwide coverage

Target start date – 1st of November

Ingenio is delighted to be working with one of Ireland's leading Managed Services businesses. They have an immediate requirement for a Network Engineer, who will own responsibility for providing proactive & reactive Tier 3 support for medium to large customers across networking, routing & switching infrastructure.

Our client is looking for an experienced contract Engineer with a minimum of five years experience working with multiple clients better to come from a Systems Integrator, Managed Service or Reseller business experience.

Responsibilities:

• Onsite customer and off-site MIT support
• Customer facing role
• Server hardware and network design and implementation
• Supporting Office 365 environments
• Implementing 365 email migrations
• Implementation of Microsoft Teams
• Building and administration of Microsoft SharePoint sites
• Active Directory design, implementation and administration
• Switching, Firewall and Router Support, Watchguard, Fortinet or Palo Alto
• Analyse and resolve faults - from major system crashes to resetting passwords
• Work closely with other IT staff, engineers, and customers
• Actively troubleshoot 3rd level escalations
• Role will involve onsite customer break fix and proactive scheduled customer site visits
• Skilled Networking engineering, this role will require the ability to troubleshoot internal networks and identify issues. VLANS / VPN / switching etc.

Mandatory Requirements:

• Minimum of five years’ experience working in a Systems Integrator, Managed Service or Reseller business.
• Experience in networking, routing & switching infrastructure
• Office 365, Azure, Sharepoint & networking infrastructure
• Experience in T2/T3 support
• Driving licence
• Willing to be on client site between 2-3 days per week.

Job title - Sales Development Representative (B2B Saas)

Employment type - Perm Full Time

Location - Hybrid/Dublin, Ireland

Package - €40,000 basic + €15,000 bonus

Ingenio are delighted to be working with an Adtech business that powers over 1400 websites and 4 billion monthly ad impressions globally.

Our client is looking for their Dublin office a Sales Development Representative hungry to help drive our rapid international sales growth.

This role presents:

• Perfect role to develop your career in tech sales
• High-performing team with the ability to get promoted into larger deals quickly
• Start working your own deals after a few quarters
• Be a part of a fast-growing global company
• Legal right to work in Ireland or UK
• Fast promotion path for high performers
• Utilize our CRM and email campaigns to generate new sales opportunities
• Outreach to high-value prospects that match our buyer personas
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Set up meetings or calls between (prospective) customers and sales executives

The ideal candidate:

• Minimum 6 months experience working as SDR/BDR in a B2B Software company
• Understanding of a typical deal in terms of MRR, average sales cycle, target customers and persona contacts
• Able to use sales tech tools such as Linkedin, Lusha, SimilarWeb or similar tools

Job title - Tech Integration Consultant

Employment type - Perm Full Time

Location - Hybrid/Dublin

Package - €75,000

Ingenio are delighted to be working with an adtech business that powers over 1400 websites and 4 billion monthly ad impressions globally.

Our client is looking for their Dublin office a Tech Integration Consultant who will help publishers integrate the company programmatic advertising technology into their website.

The right candidate needs to have a solid understanding of core web technologies (CSS, HMTL, JS) and ideally needs to have past dev/engineering experience.

Main responsibilities:

• Supporting publishers integrate the company programmatic advertising technology into their website
• Provide technical assistance to publishers integrating company technology into their websites.
• Assist with technical troubleshooting and triaging support incidents
• Share customer feedback with the product team on API design, usability, etc.
• Document integration processes into written manuals
• Work with our onboarding team to optimize new client deployments

Mandatory requirements:

1. Having experience as Developer/Engineering in past roles
2. Being very familiar with understanding of JavaScript, particularly runtime troubleshooting / chrome dev tools wizard
3. Solid understanding of core web technologies: HTML, CSS, the DOM.
4. Good understanding of at least one frontend web framework such as React, Vue, Angular, etc.

Job title - Tech Integration Manager

Employment type - Perm Full Time

Location - Hybrid/Dublin

Package - €90,000

Ingenio are delighted to be working with an adtech business that powers over 1400 websites and 4 billion monthly ad impressions globally.

Our client is looking for their Dublin office a Tech Integration Manager who will support managing his Team to help publishers integrate the company programmatic advertising technology into their website.

The right candidate needs to have management experience with responsibilities for hiring and building a team and ideally needs to have past dev/engineering experience.

Main responsibilities:

• Having management experience with responsibilities for hiring and building a team
• Being able to run and manage a team of 5/7 people
• Having previous experience in managing a small team
• Supporting the team in integrate the company programmatic advertising technology into clients website
• Assist with technical troubleshooting and triaging support incidents
• Share customer feedback with the product team on API design, usability, etc.
• Document integration processes into written manuals
• Work with our onboarding team to optimize new client deployments

Mandatory requirements:

1. At least 2 years experience operating in a Management role
2. Line/Team management and team building experience
3. Able to hire, build and managing a small team
4. Very familiar with understanding of JavaScript, particularly runtime troubleshooting / chrome dev tools wizard
5. Solid understanding of core web technologies: HTML, CSS, the DOM
6. Good understanding of at least one frontend web framework such as React, Vue, Angular, etc.

Job title - AWS Platform Engineer

Employment type - Perm Full Time

Location - Hybrid/Dublin

Package - €80K + bonus and benefits

Ingenio are delighted to be working with one of the most established insurance companies.

Our client is looking for an AWS Platform Engineer who will be responsible for enabling and maximizing the ability to exploit cloud for business benefits through IaC, while ensuring customer satisfaction, cost effectiveness, operational integrity, and adherence to relevant industry best practices. The role is very much focoused on AWS infrastructure coding and in managing Azure public/private cloud technologies in a large-scale enterprise environment.

Responsibilities:

o Be responsible for code that provisions, configures, automates, monitors, and supports enterprise Cloud services that can be consumed by other development\platform teams

o Help suppot and managing Junior engineers

o Enable enterprise datacentre modernisation\migration initiatives by developing platform and infrastructure as code which supports global business applications and operations. Includes the areas of:

o Compute

o Storage

o Networking

o Databases and Data

o Assist in the development of processes and practices to support migration of workloads to public cloud

o Through automation, enforce continuous compliance to industry operation and security standards

o Develop code to support the safe orchestration and release of infrastructure, applications, and Workloads to Cloud environments

o Work with the Cloud Architect to support architectural design and new cloud service implementations utilising industry best practices

o Provide out of hours on-call support for production and development environments as an escalation point

o Follow best practice around code management, such as source control, pull requests, artefacts, and deployment packages

o Work to agile principles of Epics, Stories, Sprints to deliver code at the right time as guided by the Product Owner and Engineering Manager

o Use best practice for modern software delivery technique, such as Test-Driven Development, Domain Driven Design, Unit Testing, Pair Programming, QA Automation, and testing

o Participate in development of security logging, monitoring, and alert triage

o Participate in security incident response and investigation as needed

Mandatory skills;

o 5+years’ experience in AWS Cloud engineering

o Experience of managing public/private cloud technologies in a large-scale enterprise environment.

o Strong experience with Terraform as Infrastructure as Code Language especially for creating models and writing templates

Better to have:

o Experience writing code in Python.

o Experience of working to DevOps principles and in an Agile environment.

o Familiarity with version control platforms e.g. Git

o Troubleshooting experience in virtual/ cloud infrastructures

o Proven experience of working within supplier-led service delivery models

Job title - Senior Full stack Technical Manager

Employment type - Perm Full Time

Location - Hybrid/Dublin

Package - €90,000 plus 15% bonus and  benefits

Ingenio are delighted to be working with one of the most established insurance companies.

Our client is looking for an Senior Full Stack Technical Manager who will be responsible to technically lead, manage, and mentor a team of developers who develop and test software within the company.

The role promotes technical excellence by applying and promoting Guidewire best practices and ensuring that solutions are designed, developed and unit tested in accordance with internal standards and industry best practice.

Key tasks for the role will be managing and lead a team of Delevopes to structure, manage, review and develop software solutions to high performing technical standards and adhering to Guidewire (GW) best practice.

Responsibilities:

• Being responsible to lead a team of developers.

• Identify, analyse, design and develop GW code, APIs and integration flows.

• Design and develop framework components within GW.

• Create and review logical designs and low-level designs, working with other technical leads and solution architects.

• Provide support for integration testing and non-functional testing.

• Actively collaborate with business analysts, architects, subject matter experts and testers to ensure functional and architectural designs are agreed and understood by the developers in the team.

• Lead application design workshops to ensure functional and architectural designs are broken down into technical tasks with accurate estimates.

• Monitor progress on a daily basis and ensure the development team remain focussed and are on track – resolving technical impediments and liaising with Architects where necessary.

• Promote good team practices, ensuring compliance to the company, GW and industry coding standards for all aspects of development.

• Provide coaching and mentoring to all members of the development team.

• Support the development of global GW enabled projects

Mandatory skills:

• Strong and proven experience in People Management, leading, managing, coaching, mentoring and developing a team of Software Developers

• Previous experience in insurance industry

• Minimum of 5 years’ proven commercial software development experience relating to:

Java 8 (or higher) Programming (essential), Angular, React, Web Services (SOAP and RESTful), relational databases, version control systems, Web technologies (HTML, CSS, JavaScript, JQuery, JSON)

• Strong Full stack development experience covering mainly back end but also front end microservices.

Job title - Pre Sales Cloud Specialist

Employment type - Perm Full Time

Location - UK Remote

Package - £60,000

Ingenio are delighted to be working with a technology consultancy company specialised in supporting clients in Big Data, Data Science, Machine Learning, and Cloud Computing.

Our client is looking for a Pre Sales Cloud Specialist who will be responsible for helping the sales team during the sales process to make sure they offer the right advice and guidance to clients and partners.

Responsibilities:

• Together with the Sales team, you will form successful relationships with clients and partners to provide technical and business value
• Collaborate with sales teams to understand client requirements and develop tailored technical solutions that address their Cloud needs.
• Act as a trusted advisor to clients, offering insights and recommendations on Cloud best practices and industry trends.
• Engage with internal teams to ensure seamless transition from pre-sales to post-sales activities, providing necessary technical guidance and support.

Mandatory requirements:

• The ideal candidate will have been in a Pre-Sales Solution Architect, Technical Pre-Sales, Solution Engineer, Solution Architect, or other similar positions at a data provider or tech business in their previous role.
• Proven experience in a pre-sales technical consulting role, with a focus on AWS solutions.
• Previous experience with GitLab
• Cloud Experience (Azure) and familiarity with Microsoft technologies

Title - Director of Service Delivery

Location - Hybrid/London office 2 days per week

Budget - £140k basic salary, bonus & benefits

Reporting to - Executive Leadership Team

Ingenio is delighted to be working exclusively with one of the UK's leading Cloud Services business, who are PE backed, £320m revenue in FY23 and employ 1200 people across UK, Europe & APAC.

They are hiring for a Director of Service Delivery - this role will assume responsibility for a £100m ARR number and will take responsibility for a team that has approx 40 SDM, CSM & admin resources and growing both by 10-15% this year. The critical piece here is that you have experience managing a team & business that SELLS Cloud Services/Solutions/Environments to enterprise customers.

Mandatory requirements are as follows:

1) You must have run a Service Delivery or Customer Success team, and specifically have had responsibility for its revenue/P&L number.

2) You must know Cloud - specifically you need to have worked in a Systems Integration/Service Provider/Consulting business selling, delivering & supporting Cloud (AWS/GCP/Azure) to enterprise customers

3) This is a commercial role - you must have the experience running teams that were responsible for contract renewal, profitability management & cross/upsell into enterprise customers